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Blog - Automotive

Permagard - Beyond the great products

Wednesday, August 15, 2018

“People will forget what you said. People will forget what you did, but people will never forget how you made them feel.” - Maya Angelou.

Sales… a dirty word?

Quite often, when people hear or see this word they close off. Can you relate? A reminder of ‘that time’ when a used car dealer convinced you to buy a heap of junk or a telemarketer that phoned every day trying to sell you oxygen.

It’s easy to revert back to these moments, the ones that left you annoyed or angry. The people who tried to dupe you into handing over your hard earned cash.

But sales shouldn’t be a dirty word. It is a part of everyday life. It is part of the human experience! It is to influence, encourage, support, persuade, provide… achieve great results that ensure everyone is happy. Sales is life!

How we support you...

Here at Permagard, we go beyond the delivery of a great product and strive towards driving the experience, end to end, ensuring satisfaction is achieved, changing sales into a high level of ongoing service and support.

Customer service, without a shadow of a doubt, is our main priority. We LOVE what we do and we want you to be part of the Pemagard family. From the moment you first encounter the sales team, right through to aftercare and warranty matters, we listen intently, value all feedback and aim to meet every need when possible.

Knowledge is power!

Ongoing training and support is a key part of the Permagard difference, our team are dedicated to supporting dealerships with experienced, motivated and passionate after sales consultants who can deliver this level of aftercare.

Friends forever...

Our lifetime warranty and aftercare process make us a cut above the rest, there is nothing quite like it on the market. We have focussed on making warranty claims as pain-free as possible.

We don’t expect you to complete an essay style application form or sit making blood-curdling calls to a call centre, no way! A friendly and experienced member of our Permagard team will make a quick call and then send someone to service the car. We aim to fix any problems on the spot whenever possible. Too easy!

Like no other

There’s no question about it, amazing customer service keeps everyone happy and helps to build a reputation that has people coming back for more. The unique cutting-edge technology behind our products teamed with our service delivery, creates a very attractive and enjoyable experience that elevates the entire sales journey and brings a wonderful element of surprise and satisfaction to customers, beyond buying a new car.

A little love goes a long way when it comes to the Permagard touch.

 


 

 
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